| Task | Steps |
|---|---|
| Login | There are two ways to login…
As a region coordinator
As a resident
|
| Tell a resident how to register themselves | These are instructions you can give them...
Village Organisers can also do this and we presume are responsible for communicating this to the residents. |
| Create a new resident if not appropriate for them |
Village Organisers can do this and we presume are responsible for communicating this to the residents. |
| Maintain organisers for a Village | It is very important for the operation of ClubHub that every village has a Village Organiser.
More than one organiser may be created for a Village. To remove someone as an organiser click Remove. Note that removing an organiser does not remove them as a resident in the Village. |
| Reset a resident's password |
Village Organisers can also do this and we presume are responsible for communicating this to the residents. |
| Edit a resident's details | Edit is not available to region coordinators
Village Organisers can edit resident information. |
| Change a resident's village
(they are in the wrong village) |
Region Coordinators and Village Organisers cannot do this task. Advise an administrator who will make this correction. |
| Merge two residents together (if in same property) | Region Coordinators and Village Organisers cannot do this task. Advise an administrator who will make this correction. |
| Separate two residents into different properties | Region Coordinators and Village Organisers cannot do this task. Advise an administrator who will make this correction. |
| Duplicate residents | It should be a Village Organiser task to detect these. They should be told to ask you to clear the situation up (they cannot do a merge).
Region Coordinators cannot do this task. |
| Create a Village | Follow these steps to create a new Village
|
| Update Village Address | Follow these steps to update address details for a Village
|
| Reporting | Various reports are provided...
|
| Contact Functions | You'll find many contact functions under the Contact menu. |